Shipping Policy

At Activearo, we are committed to delivering high-quality outdoor and tactical gear with clear expectations and reliable service. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through the official Activearo online store.

Delivery Area

This Shipping Policy applies exclusively to orders placed on www.activearo.com and shipped within the United States.

We deliver to:

• All 50 U.S. states

• Most regional and remote areas where our carriers operate

At this time, Activearo does not ship internationally.

Order Processing

Orders are processed on business days only (Monday through Friday), excluding U.S. public holidays.

Order cut-off time:
10:00 PM (GMT-7, Mountain Standard Time)

Orders placed after this cut-off time or during weekends/holidays will be processed on the next business day.

Processing Time

Once your order is placed, it typically takes 1–2 business days to:

• Confirm payment

• Perform internal order and quality checks

• Carefully pack your items

• Hand the shipment over to our logistics partner

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Time

After dispatch, delivery within the United States generally takes 6–8 business days.

Delivery times may vary due to factors outside our control, such as:

• Seasonal demand or holidays

• Weather conditions

• Carrier delays

• Customs or inspection procedures (where applicable)

Estimated Total Delivery Time

From the moment you place your order to final delivery, the average total delivery time is 7–10 business days.

Please note that these timeframes are estimates, not guaranteed delivery dates.

Shipping Carriers

Activearo works with trusted logistics partners to ensure safe and dependable delivery.

Shipments are typically handled by an international carrier for transit and then transferred to a local U.S. courier for final delivery. Local carriers may include:

• USPS

• UPS

• FedEx

• Other regional delivery services

A single tracking number will be provided, allowing you to follow your shipment from dispatch to delivery.

Shipping Costs

Free Standard Shipping is offered on all U.S. orders.

• No minimum order value required

• No hidden shipping fees

The price shown at checkout is the final shipping cost.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Please allow 24–48 hours after dispatch for tracking information to become active in the carrier’s system.

You can track your order at any time using:

• The tracking link in your confirmation email, or

• The “Track Your Order” page on the Activearo website

Customs, Duties & Taxes

Some Activearo products are shipped from international fulfillment centers.

For U.S. customers:

• Most orders are delivered without additional customs charges

• In rare cases where U.S. customs authorities apply import duties or taxes, these fees are the responsibility of the customer

Activearo is not responsible for delays caused by customs inspections or clearance procedures.

Delays & Delivery Issues

While we strive to meet all estimated delivery times, occasional delays may occur due to factors beyond our control.

Please contact Activearo customer support if:

• You have not received a tracking number within 3 business days of placing your order, or

• Your shipment appears significantly delayed beyond the estimated timeframe

Our support team will investigate and assist you as quickly as possible.

Contact Details:

Store: Activearo

Email: info@activearo.com

Phone: +1 7207443152

Address: 3309 Steele St, Denver, CO 80205, USA

Contact Page: Click Here

Opening hours customer service:
Monday - Friday: 9:00 AM - 5:00 PM (GMT-7 Mountain Standard Time)
Saturday - Sunday: Closed

Visit our FAQs page or contact our support team if you have any questions.

We aim to respond within 24 hours.